Thrive

Traditional check-ups often provide raw lab numbers with limited context. Thrive connects your biomarkers into a whole-body view, highlights what’s within range versus what needs attention, and supports you with clinical guidance and follow‑up so you know what to do next.

Thrive is designed for adults who want a proactive view of their health—whether you feel well today or want to understand early signals before symptoms appear. It can be helpful for people focused on healthy ageing, energy and fatigue concerns, lifestyle risks, hormone balance, or long‑term prevention.

Thrive covers major health areas including cardio‑metabolic health, liver and kidney function, thyroid health, inflammation and oxidative stress, iron and vitamins, urine analysis, and male/female hormone panels (where applicable).

Biomarkers are measurable indicators found in blood or urine that reflect how your organs and body systems are working. When interpreted together, they can reveal patterns and early risk signals—often before a condition becomes obvious or symptomatic.

No. Thrive is not a diagnostic service and does not replace medical diagnosis or emergency care. It is a preventive assessment designed to support early awareness, risk identification, and informed next steps with qualified clinicians.

Biological age is an estimate of how your body is functioning internally compared to your chronological age, based on biomarker patterns. It is a directional indicator that can help you understand overall health maintenance over time.

After purchase, you book a home sample collection. A qualified professional collects your blood and urine samples, they are processed by approved laboratories, and your results are delivered digitally in the myAster app.

Results are typically available within 5 days once samples reach the lab. Timing may vary depending on lab processing and logistics.

No prescription is required. If your results show elevated risk or out‑of‑range markers, a medical consultation is recommended to discuss next steps.

Fasting is required for the tests as they include lipid profile and fasting glucose. Therefore, 8 hours of fasting is needed in this case.

If you miss the appointment, your session will need to be rebooked, subject to availability.

Yes, you can reschedule before the appointment time, subject to availability.

Many people take Thrive while on medication or supplements. However, some medications and supplements can affect specific biomarkers. It’s best to follow the booking instructions and share relevant information with the clinician during your consultation for accurate interpretation.

Results are organized into clear categories, colour indicators, and priority levels ( Low, Moderate, Normal, High, Very High). This helps you understand what’s optimal and what should be addressed first, without needing to interpret complex lab ranges yourself.

You’ll receive a structured view of your health status across multiple systems, early signals that may need attention, and practical guidance linked to your results—covering nutrition, lifestyle, and supplements where appropriate.

Thrive follows clinical safety principles and includes caution guidance where needed. If results indicate elevated risk, consultation with a qualified clinician is recommended before making significant changes to medication, supplements, or treatment plans.

Yes. Thrive includes video consultations with qualified clinicians to help interpret your results and agree on next steps. The number of consultations depends on the package you purchased.

If a biomarker is out of range, Thrive helps you understand what it may mean in context and what to do next. Depending on the finding, next steps may include lifestyle adjustments, repeat testing, or booking an in‑person specialist consultation for further evaluation.

Yes. Thrive is designed to support progress tracking, including biomarker trends and changes in biological age where applicable, so you can monitor improvements over time.

Thrive can be purchased as a one‑time test (single assessment) or as an annual program (repeat testing + ongoing guidance). The annual program is a subscription that gives you two full biomarker tests per year. Instead of booking one-off, your plan renews automatically so your health tracking stays consistent year on year.

Your package includes: home sample collection, lab testing for 100 biomarkers, digital results with insights, and video consultations with clinicians, . Exact inclusions are shown at checkout and in your package details.

No. Thrive is offered with transparent pricing and does not require insurance.

A one‑time test is considered completed when sample collection has been done (blood/urine collected). After this point, cancellation and refunds are disabled because lab processing has already started.

You can cancel any time before your sample collection is completed. Once collection is done, cancellation and refunds are no longer available as your sample will have already entered lab processing.

You have 14 days from receiving your lab report to cancel and request a partial refund. You are eligible for a partial refund (processed manually), based on the services already used. After the 14-day window, you can still cancel at any time, and this will stop future subscription renewals / billing, but no refund is issued for the current paid period.

Thrive annual package includes a 14‑day money‑back guarantee, subject to eligibility rules. Eligibility is based on cancelling within 14 days after the first report is released. A partial refund amount will be processed depending on policy and the services already used (for example, home collection and lab processing).

Package cancellation applies to the current Thrive program instance (for example, cancelling a one‑time test before sample collection, or cancelling the annual program within the 14‑day eligibility window). Subscription cancellation applies after the eligibility window and stops future renewals/billing, while your current paid access remains active until the end of the paid period.

Yes. Thrive follows strict data privacy and security standards to protect your personal and health information.

Thrive is not designed for emergency situations. If you have urgent symptoms or feel unwell, seek immediate medical care through emergency services or your healthcare provider.

You can contact myAster support through the app or website, or book a consultation if included in your package.

Your subscription is billed annually. Your renewal date is based on the date of your first purchase — so if you subscribed on March 1st, you'll be billed again on March 1st the following year. You'll receive a reminder 7 days before each renewal.

Any tests not used before your renewal date will expire. Each renewal cycle gives you a fresh set of two tests — unused tests from a previous cycle do not carry over, so we recommend booking both collections within your subscription year.

If we're unable to process your renewal payment, your subscription will enter a short grace period of 2 days. During this time, no new tests are added to your account. You'll need to update your payment details and complete the payment via the app. If payment isn't resolved within 2 days, your subscription will be canceled automatically.

Yes, you can cancel at any time through the ‘My Packages’ section of the myAster app or website. Canceling stops future renewals. You won't be charged again. Any tests already allocated to your account remain valid and usable. For refund eligibility, see the cancellation policy above.

Yes. If your subscription was canceled you can resubscribe at any time from the ‘My Packages’ section of the myAster app or website. Your new subscription year begins from the date of your new purchase.

Yes. Each dependent on your account can have their own independent Thrive subscription with no restrictions on the number of plans active at one time.