<!DOCTYPE html>
<html class="no-js" lang="en" dir="ltr">
  <head>
    <meta charset="utf-8" />
    <meta http-equiv="X-UA-Compatible" content="IE=edge" />
    <title>Aster - We'll Treat You Well</title>
    <meta
      name="viewport"
      content="width=device-width, initial-scale=1, shrink-to-fit=no"
    />
    <style>
      @import url("https://fonts.googleapis.com/css2?family=Mulish:wght@400;600;700&display=swap");
    </style>
    <link rel="stylesheet" href="css/style.css" />
  </head>

  <body class="light-mode">
    <div class="faq_container" id="faq_container">
      <div class="accordion-section active">
        <button class="accordion font_16">
          <h2>Where can I see my orders history?</h2>
          <span class="list_close"></span>
        </button>
        <div class="panel font_16">
          <div class="mt-20">
            You can see your order history from the 'My Orders' page. You can
            find the 'My Orders' option in the 'More' menu tab
          </div>
        </div>
      </div>
      <div class="accordion-section">
        <button class="accordion font_16">
          <h2>Is there a minimum order value?</h2>
          <span class="list_close"></span>
        </button>
        <div class="panel font_16">
          <div class="mt-20">No there is no minimum order value</div>
        </div>
      </div>
      <div class="accordion-section">
        <button class="accordion font_16">
          <h2>How do I know the status of my order?</h2>
          <span class="list_close"></span>
        </button>
        <div class="panel font_16">
          <div class="mt-20">
            You can track your order status using myAster application. Simply go
            to the 'My Order' screen from the 'More' menu. Select the order to
            be tracked to view the order details and status of this order
          </div>
        </div>
      </div>
      <div class="accordion-section">
        <button class="accordion font_16">
          <h2>How do I get a receipt?</h2>
          <span class="list_close"></span>
        </button>
        <div class="panel font_16">
          <div class="mt-20">
            We will email you all the invoices on your registered email address
          </div>
        </div>
      </div>
      <div class="accordion-section">
        <button class="accordion font_16">
          <h2>How do I cancel my order?</h2>
          <span class="list_close"></span>
        </button>
        <div class="panel font_16">
          <div class="mt-20">
            You can cancel your order or any item in your order before it is out
            for delivery. You can go to the Order details from the 'My Order'
            option in the 'More' menu. And select the Cancel option and complete
            the flow to initiate the cancellation request.
          </div>
        </div>
      </div>
    </div>
    <script>
      function initAccordion(accordionElem) {
        //when panel is clicked, handlePanelClick is called.

        function handlePanelClick(event) {
          showPanel(event.currentTarget);
          //resize the height onload
          let message = {
            height: document.body.scrollHeight,
            width: document.body.scrollWidth,
          };

          // window.top refers to parent window
          window.top.postMessage(message, "*");
        }

        //Hide currentPanel and show new panel.

        function showPanel(panel) {
          //Hide current one. First time it will be null.
          var expandedPanel = accordionElem.querySelector(".active");
          if (expandedPanel) {
            expandedPanel.classList.remove("active");
          }

          //Show new one
          panel.classList.add("active");
        }

        var allPanelElems =
          accordionElem.querySelectorAll(".accordion-section");

        for (var i = 0, len = allPanelElems.length; i < len; i++) {
          allPanelElems[i].addEventListener("click", handlePanelClick);
        }

        //By Default Show first panel
        showPanel(allPanelElems[0]);
      }
      initAccordion(document.getElementById("faq_container"));
      window.addEventListener("load", function () {
        let message = {
          height: document.body.scrollHeight,
          width: document.body.scrollWidth,
        };

        // window.top refers to parent window
        window.top.postMessage(message, "*");
      });
    </script>
  </body>
</html>


Find answers to common questions about placing, tracking, updating, and managing your orders on myAster’s digital healthcare and online pharmacy platform.